Privacy policy
Last updated October 13, 2026
This policy explains what Lead Sync ("we", "us") collects when you connect a calendar, how it is used, and how to remove it. Lead Sync is operated by Rediscover Digital LLC.
What we access
When you connect Google Calendar, Lead Sync requests permission to see free and busy information on the calendars you choose and to create, update and delete the appointment events it makes. When you connect Microsoft 365, it requests the equivalent calendar read and write permission.
How we use it
- To show available appointment times to people booking through your forms.
- To add booked appointments to your calendar with the booker's name, email, phone and any answers they gave.
- To update or remove those appointments when they are rescheduled or canceled.
We read event details only for the appointments Lead Sync created. Free and busy information from your other events is used only to block time and is not stored beyond the availability check.
Google API Services
Lead Sync's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data for advertising, do not sell it, and do not allow humans to read it except with your consent, for security purposes, or as required by law.
Storage and security
Access tokens are stored encrypted and used only to perform the actions above. Appointment records (time, booker details, status) are stored so they can be shown in your account and used for confirmations and reminders. Data is hosted on infrastructure in the United States.
Sharing
We share data only with the service providers needed to run the product (hosting, email and text delivery) under agreements that restrict their use of it, and with the business or agency that set up your account. We do not sell personal data.
Retention and deletion
You can disconnect a calendar at any time from your account settings, or by removing Lead Sync from your Google account permissions or Microsoft account. Disconnecting deletes the stored tokens immediately. Appointment records are kept while your account is active and deleted within 30 days of a deletion request to support@leadsyncing.com.
Contact
Rediscover Digital LLC, support@leadsyncing.com.